Frequently asked questions

  • What AI tools like ChatGPT, Google AI, Gemini, Perplexity, Copilot and Claude tell people about your business, whether it's true, who they recommend instead, and how your business shows up across Google, listings and reviews.

  • No. We only use public information and the facts you share in your booking form.

  • No. We give you a clear plan that you, your team or your web person can put in place. If you'd like the new wording written for you, add "We create everything in your plan" ($295).

  • Free reports usually ask generic questions and hand you scores, often followed by a sales call. We ask the questions your customers really ask, check the answers against your real facts, and walk you through what to do, with no sales pitch for a retainer.

  • No one can guarantee what AI tools will say. We show you where you stand, what to fix, and, with a re-check, whether it's working.

  • Some changes appear within days or weeks; others take months. It depends on the AI tool and where it gets its information. That's why we offer quarterly re-checks.

  • Each session covers one business or brand. For several brands, a team workshop is usually the best fit.

  • Every quarter we check again and walk you through what changed and what to do next. Prefer a different schedule? We can do it monthly or at whatever cadence suits you best. Cancel any time; it stops at the end of the current period.

  • Yes. Reschedule up to 2 business days before your session at no charge.

  • If your session doesn't give you at least 3 specific fixes for your business, tell us within 14 days and we'll make it right or refund you.